Systems Analyst & Custom Application Developer

Eisa Haider

I design and build business systems that organize data, automate workflows, and turn operational complexity into usable digital tools.

How I Work

From a messy workflow to a useful system

Listen & Map

Understand the workflow

Shape & Build

Turn needs into usable systems

Refine & Support

Improve with users over time

Professional Profile

Senior information systems professional with 25+ years of experience in a government environment with diverse administrative requirements. My work combines systems analysis, database design, application development, workflow improvement, and long-term user support to deliver practical systems that fit real operational needs. I now build on that foundation through modern web applications, cloud deployment, and ERP solutions for small and medium-sized businesses.

25+
Years in Information Technology
15+
Years Publishing Online
20+
Projects & Applications
5+
Years in Technical Training

Areas of Expertise

Experience shaped by working with systems and users, from understanding needs to building practical, usable solutions.

Enterprise Information Systems Analysis
ERP & Business Systems Solutions
Custom Application Development
Cloud-Native Solutions
Workflow Automation
Digital Skills Training
ERP & Business Systems

Odoo ERP Implementation & Optimization

Helping organizations configure, adopt, and improve Odoo around real business workflows.

Request a Free Initial Consultation A short conversation to understand your workflow and explore whether Odoo is the right fit.

Analyze

  • Business Process Analysis
  • Solution Planning

Configure

  • Module Configuration
  • Security Setup
  • Functional Implementation
  • User Access Review

Migrate & Automate

  • Data Migration
  • Workflow Automation
  • Dashboards & Reporting

Enable

  • User Training
  • Documentation
  • Knowledge Transfer
Custom Business Platforms

Professional FileMaker Solutions

Designing, developing, modernizing, and supporting FileMaker solutions that organize data, streamline business processes, automate workflows, and adapt as organizational needs evolve.

Discuss Your FileMaker Solution Let's discuss your FileMaker project, whether you're planning a new solution, extending an existing application, or modernizing a legacy system.

Analyze

  • Business Process Analysis
  • Requirements Engineering
  • Solution Architecture
  • Data Modeling

Build

  • Custom Application Development
  • Database Design
  • Scripting & Automation
  • User Experience Design

Run & Deploy

  • FileMaker Pro
  • FileMaker Server
  • WebDirect
  • FileMaker Go (iPad/iPhone)

Optimize

  • Performance Optimization
  • Security & Privilege Sets
  • User Training
  • Continuous Enhancement

Selected Projects & Initiatives

Enterprise Records Platform

Document Management System (DMS)

An in-house document management platform designed to digitize paper archives, structure document classification, and support secure retrieval across the organization.

Read case study

Challenge

The organization relied heavily on paper-based records while commercial document management products were costly and did not adequately fit internal classification requirements, security policies, and operational workflows.

Analysis & Solution

Requirements were analyzed across multiple departments, including document lifecycles, classification schemes, retention rules, and retrieval processes. The resulting platform was designed around secure storage, metadata-driven indexing, access controls, and scalable electronic archiving workflows.

My Role

Proposed the initiative, developed the initial proof of concept, helped secure approval, and worked with a small development team through analysis, design, implementation, deployment, user training, and operational rollout.

Outcome

Deployed successfully and operating since 2013. The system enabled large-scale archive digitization, improved indexing and search, strengthened records management practices, and removed the need to procure an external platform.

Technologies & Platforms

FileMaker Pro FileMaker Server WebDirect SQL Custom Functions
Healthcare Information System

Electronic Medical Records (EMR)

A bilingual electronic medical records platform connecting clinical and administrative workflows across hospital departments within a unified patient record.

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Challenge

Medical records were paper-based and supported by isolated Microsoft Access databases. This created fragmented clinical information, medication duplication, inefficient coordination, and increased risk of medical errors.

Analysis & Solution

Led requirements analysis with physicians, nurses, pharmacists, laboratory staff, radiology, medical records, and hospital administration. The solution integrated registration, emergency care, clinics, pharmacy, laboratory, radiology, nursing, documentation, prescriptions, appointments, attachments, dashboards, and role-based security.

My Role

Led systems analysis, designed the database architecture, managed a four-developer team, and participated across solution architecture, implementation, deployment, user training, production support, enhancements, documentation, and technical coordination.

Outcome

The system replaced paper-based medical records with a unified electronic platform supporting daily clinical operations around the clock. It improved continuity of care, accelerated clinical requests, reduced paperwork, and created a scalable foundation for healthcare transformation.

Technologies & Platforms

FileMaker Pro FileMaker Server WebDirect SQL Custom Functions
Project Operations Platform

Project Tracking System

A purpose-built project tracking platform for contract-driven workflows, financial milestones, progress visibility, and customized management reporting.

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Challenge

Commercial project management tools were either too complex or too limited for the organization's operational requirements, Arabic terminology, contract workflows, financial milestones, and customized reporting needs.

Analysis & Solution

Worked with the Project Management Department to design a platform covering contract registration, execution, progress monitoring, payment tracking, final closure, document management, task assignments, dashboards, notifications, calendars, Gantt charts, and financial documentation.

My Role

Served as lead systems analyst, database designer, lead developer, and development team lead. Guided a two-developer team while incorporating continuous user feedback from the Project Management Department.

Outcome

Deployed in 2023 and remains in active use. It replaced spreadsheet-based tracking with centralized visibility into project progress, contractual milestones, financial payments, dashboards, and operational reports.

Technologies & Platforms

Oracle APEX Oracle Database SQL PL/SQL Active Directory / LDAP Authentication
Cloud Web Application

Student Services Portal

A cloud-based student services portal that enables students and parents to access examination committee information online, with simplified administrative tools for data updates and user management.

Read case study

Challenge

An educational institution needed to provide student services online, especially allowing students to retrieve examination seating and committee information using their Civil ID instead of relying on paper-based lists. The project also required an easy administrative interface for non-technical staff to update student records each academic term by importing Excel files exported from internal systems.

Analysis & Solution

Designed and developed a responsive web application that provides secure student lookup, data display and printing, user management, Excel import, bulk record updates, audit logging, search and filtering tools, and administrative dashboards. The solution also adopted a modular architecture that can support additional student services in the future without redesigning the system.

My Role

Delivered the project independently as a Full-Stack Developer, from requirements analysis and database design to backend development with Python and Flask, user interface implementation, deployment on Google Cloud Run, source code management through GitHub, and continuous improvements after launch.

Outcome

The application is publicly deployed and actively used to deliver student services online. It simplified periodic data updates through Excel imports and provides a cloud-based architecture capable of handling high user demand during examination seasons while keeping operating costs low during the rest of the year. An open-source edition was also published on GitHub as a reference model for reuse and extension.

Technologies & Platforms

Python Flask SQLite Bootstrap JavaScript HTML/CSS Google Cloud Run GitHub

Beyond Systems

Emerging Technologies
User Experience
Running
Health & Nutrition

Let's Keep In Touch

Open to conversations around custom business applications, ERP solutions, workflow automation, information systems consulting, and training advisory.

Prefer a quick conversation?

Reach me directly on WhatsApp.

Message on WhatsApp

Built with

Python / Flask
Tailwind CSS
JavaScript
Docker
Google Cloud Run